Returns & Exchanges
At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and tea accessories. If you are not happy with your purchase, we offer a 30-day window for returns on unopened items and exchanges on accessories.
Contact Support
Email our customer service team within 30 days of your purchase with your order number and the reason for your return.
Prepare Your Package
Ensure the tea is in its original, unopened packaging and securely pack the items to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing